Federal Trade Commission Act (FTCA)

The Federal Trade Commission (FTC) is a law enforcement agency whose mission is to promote the efficient functioning of the marketplace by protecting consumers from unfair or deceptive acts or practices and increasing consumer choice by promoting vigorous competition. The Commission's primary legislative mandate is to enforce the Federal Trade Commission Act (FTCA), which prohibits unfair methods of competition and unfair or deceptive acts or practices in or affecting commerce. The Commission's authority over banks, other depository institutions and insurers is limited to the extent they are regulated by federal bank or state insurance regulatory agencies. The Federal Trade Commission Act generally provides the Commission with broad law enforcement authority over entities engaged in or whose business affects commerce and with the authority to gather information about such entities.

The Federal Trade Commission Act requires federal financial regulatory agencies to maintain a consumer affairs division to assist in resolving consumer complaints against institutions they supervise. This assistance is given to help get necessary information to consumers about problems they are having in order to address complaints concerning acts or practices which may be unfair or deceptive.

To file a complaint or to get free information on consumer issues go to:

Web site: www.ftc.gov
or call toll-free
1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261

Federal Trade Commission
600 Pennsylvania Avenue, N.W.
Washington, D.C. 20580

References:
www.fdic.gov/consumers/consumer/rights/index.html

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